Last Updated: May 2026
Wymont Publishers ("we," "us," "our") is committed to protecting the privacy and security of your personal information and research data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our academic publishing services, visit our website, or interact with us.
1. Information We Collect
We collect the following categories of information to provide and improve our publishing support services:
Personal Identification Information: Name, email address, phone number, institutional affiliation, academic title, and country of residence, provided when you submit an enquiry, create an account, or place an order.
Manuscript and Research Data: Manuscripts, supplementary materials, research data, figures, tables, and any other documents you upload for editing, translation, or publication support.
Payment Information: Billing address, invoice details, and payment method information. We use third-party payment processors and do not store full credit card numbers on our servers.
Technical Data: IP address, browser type, operating system, referring URLs, and browsing behavior on our website, collected through cookies and similar tracking technologies.
Communication Records: Email correspondence, WhatsApp chat logs, support tickets, and feedback you provide when communicating with our team.
2. Manuscript Confidentiality
Your unpublished manuscripts and research data are treated with the utmost confidentiality:
- All manuscripts are transferred exclusively through encrypted channels (TLS 1.3 / SSL).
- Every editor, translator, and staff member signs a legally binding Non-Disclosure Agreement (NDA) covering all client materials.
- Your intellectual property is never shared with third parties, journals, publishers, or other researchers without your explicit written consent.
- Manuscripts and associated data are stored only for the period necessary to complete your service, and are permanently deleted from our systems within 90 days of project completion, unless you request earlier deletion.
- We never use client manuscripts or data for training AI models, internal research, or any purpose beyond the specific services you have requested.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: Processing your orders, matching manuscripts with appropriate editors, performing editing and related services, and delivering completed work.
- Communication: Responding to enquiries, providing quotes, sending service updates, and offering ongoing support throughout your project.
- Billing and Invoicing: Processing payments, generating invoices, and maintaining financial records in compliance with legal obligations.
- Service Improvement: Analyzing aggregated, anonymized usage data to improve our website, services, and customer experience.
- Legal Compliance: Complying with applicable laws, regulations, legal processes, and enforceable governmental requests.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic:
- Essential Cookies: Required for the website to function properly, including session management and security features.
- Analytics Cookies: We use Google Analytics to understand how visitors interact with our website. All data is anonymized and aggregated.
- Preference Cookies: Remember your language preferences and settings for a more personalized experience.
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies as described.
5. Third-Party Sharing and Disclosure
We do not sell, rent, or trade your personal information or research data to third parties. We may share information only in the following limited circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments, and delivering services, all of whom are contractually bound to protect your data.
- Legal Obligations: When required by applicable law, court order, or governmental regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to continued confidentiality protections.
- With Your Consent: In any other circumstance, only with your explicit, written authorization.
6. Data Security
We implement comprehensive technical and organizational security measures to protect your information:
- Industry-standard encryption for data transmission (TLS 1.3) and storage (AES-256).
- Secure server infrastructure with firewalls, intrusion detection systems, and regular security audits.
- Strict access controls ensuring only authorized personnel can access client data, and only to the extent necessary to perform their roles.
- Regular staff training on data protection, confidentiality, and security best practices.
- Incident response protocols to promptly address and mitigate any potential data breaches.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:
- Manuscript Data: Deleted within 90 days of project completion unless you request earlier deletion.
- Account Information: Retained while your account is active and for a reasonable period thereafter as required by law.
- Financial Records: Retained for the period required by applicable tax and accounting regulations (typically 7 years).
- Communication Records: Retained for 2 years to ensure continuity of support.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete personal data.
- Right to Erasure: Request deletion of your personal data (subject to legal retention requirements).
- Right to Restrict Processing: Request limitation of how we process your data.
- Right to Data Portability: Request transfer of your data to another service provider.
- Right to Object: Object to processing based on legitimate interests or direct marketing.
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us at privacy@wymontpublishers.com. We will respond to your request within 30 calendar days.
9. International Data Transfers
As a global service provider, your information may be transferred to and processed in countries other than your country of residence. We ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information.
10. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date and, where appropriate, through email notification. We encourage you to review this policy periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: privacy@wymontpublishers.com
- Mail: Wymont Publishers, Data Protection Officer, [Office Address]
- Website: Contact Form
Last Updated: May 2026. This policy supersedes all previous versions.
